Refund and Returns Policy
Thank you for shopping at Software Street. We are committed to providing you with high-quality, licensed software. Please read our Refund and Returns Policy carefully to understand the terms regarding refunds, returns, and exchanges.
- Digital Product Refunds
Since our products are delivered digitally and do not involve physical goods, they cannot be returned. Refunds for digital products will only be issued in specific cases as outlined below. - Eligible Refund
We may issue a refund under the following circumstances:
Defective License Key: If the product key is defective or cannot be activated, and troubleshooting steps have been followed without resolution.
Duplicate Purchase: If an accidental duplicate purchase has occurred, a refund may be issued upon verification.
Non-Delivery: If, for any reason, you did not receive your product or license key within the expected time frame, please contact our support team.
- Non-Refundable Scenarios
Refunds will not be issued for:
Change of mind after purchase.
Incorrect product purchase (please ensure you select the correct product before finalizing your purchase).
Issues arising from non-compliance with system requirements or user errors.
- Requesting a Refund
To request a refund, please contact our support team at support@softwarestreet.in with the following information:
Order number and proof of purchase
Details of the issue, including any error messages or screenshots, if applicable
Our team will review your request and provide a response within 3–5 business days. If your refund is approved, it will be processed to the original payment method within 5–7 business days.
Customer Support
For any questions regarding refunds, returns, or troubleshooting, please reach out to our customer support team at support@softwarestreet.in or call us at [9321463321].
Exchanges
If you need an exchange (e.g., you accidentally ordered the wrong version), please contact our support team to discuss available options. Exchanges are subject to approval and may incur additional fees.
Need help?
Contact us at {support@softwarestreet.in} for questions related to refunds and returns.